Shipping Information
Fast & Reliable Delivery Across Egypt
Shipping Rates & Times
Standard Delivery
Delivery Time: 3-5 working days
FREE SHIPPING on Orders 500+ EGP!
Orders totaling 500 EGP or more qualify for free standard shipping to all governorates.
Delivery Coverage
Shipping Areas
- AREA 1: Cairo & Giza (100 EGP)
- AREA 2: Alexandria, El Beheira, Borg El Arab, El Obour, Badr City, 10th of Ramadan, El Sherouk, El Salaam City, El Marg, Ezbat El Nakhl, El Khanka, Abu Zaabal, and the Alexandria Desert Road (105 EGP)
Can't find your area? Contact us to arrange custom delivery
How to Track Your Order
Log Into Your Account
Sign in to your Plumeré account to access your order dashboard
Go to My Orders
Navigate to "My Orders" from your profile menu
View Order Status
Click on any order to see detailed tracking information and delivery status
Check Email Updates
You'll also receive email notifications at each stage of your delivery
Order Status Guide
Pending
Order received and being prepared
Processing
Items being picked and packed
Shipped
On its way to you
Delivered
Successfully received
Packaging & Care
Secure Packaging
All items are carefully packed in secure boxes with protective materials to ensure safe delivery.
Damage Protection
We guarantee that products arrive in perfect condition. Report any damage within 48 hours for a replacement.
Temperature Control
Fragile and temperature-sensitive items are handled with special care to maintain product integrity.